Frequently Asked Questions

Mogamboo Clothing Company is a premium clothing brand established in 2024, dedicated to offering high-quality fashion products for discerning customers.

M - Modern: Reflects the contemporary and up-to-date styles offered by the brand.

O - Original: Emphasizes the unique and authentic designs that set the brand apart.

G - Glamorous: Highlights the elegance and sophistication of the clothing line.

A - Artistic: Showcases the creativity and artistic vision behind each piece.

M - Meticulous: Indicates the attention to detail and high-quality craftsmanship in every garment.

B - Bold: Represents the daring and confident fashion statements that the brand encourages.

O - Opulent: Conveys the luxurious and lavish nature of the clothing.

O - Outstanding: Suggests that the brand strives for excellence and exceptional customer satisfaction.

We are based in Pune, India, offering our products both online and upcoming selected e-commerce and Quick Commerce

We accept all modes of payments via UPI, Debit Cards, credit cards (Visa, MasterCard, American Express), Simpl,Lazy Pay.

Orders can be modified or canceled within 24 hours of placement. Please contact our customer service for assistance. Once an order is shipped, it can not be modified.

Yes, we use industry-standard encryption to ensure your payment information is secure.

We offer safe and standard shipping options. Shipping costs vary based on the delivery method and destination Pin code.

Once your order is shipped, you will receive an email and whatsapp with a tracking number and a link to track your package, also you will get regular updates on whatsapp after your order is placed or you can track the order on our website’s Track your order tab.

We are about to start the international shipping operations, if you have any query please write to us on mystyle@mogamboo.com.

Unlock the pinnacle of fashion with MOGAMBOO’s Exclusive Membership, available at INR 99 for a Quarterly subscription or INR 199 Annually (Incl GST) . Our membership program offers an array of benefits designed to enhance your shopping experience and keep you at the forefront of fashion.

Benefits of Exclusive Membership:

1. Early Access: Shop our latest collections and exclusive releases before they are
available to the public.
2. Exclusive Discounts: Enjoy special discounts on a wide range of products, ensuring you get the best value on premium styles.
3. Personalized Service: Receive customized style consultations and priority customer support, tailored to your individual fashion preferences.
4. Loyalty Rewards: Earn points on every purchase and redeem them for exclusive
rewards, including free products and special gifts.
5. Exclusive Events: Get invitations to members-only events such as private sales,
fashion previews, and designer meet-and-greets.
6. Sustainable Collections: Access eco-friendly and limited-edition collections, crafted with sustainability in mind.

Join the MOGAMBOO Exclusive Membership club today and elevate your fashion journey with unparalleled benefits.

Exclusive members receive early access to new collections, special discounts, invitations to VIP events, and more.

You can sign up for our exclusive membership on our website. Membership details and terms will be provided upon sign-up.

Yes, you can cancel your membership at any time. Please contact our customer service team for assistance.

Discount codes cannot be applied to sale items unless otherwise stated.

We accept returns within 30 days of purchase. Items must be unworn, unwashed, and in original condition with tags attached.

Please visit our returns page on the website and follow the instructions to process your return.

Refunds will be processed within 7-10 business days after we receive the returned items.

Yes, exchanges can be made within 30 days of purchase. Please contact our customer service to initiate an exchange.

Sale items are final sale and not eligible for return or exchange unless defective.

We do not offer price adjustments on sale items.

Yes, we have periodic sales throughout the year. Sign up for our newsletter to stay updated on upcoming sales and promotions.

Discount codes cannot be applied to sale items unless otherwise stated.

We offer a 30-day return policy on all items.

You can reach our customer service team via email at [email address] or by phone at [phone number].

Yes, we offer electronic gift cards available for purchase on our website.

You can sign up for our newsletter on our website to receive updates on new collections, promotions, and exclusive offers.